Canada — Supercharger Energy-Based Billing

Show your support for transparent and fair billing at public charging

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    Alain
    10/21/2022

    It makes no sense to pay by minute. My car charges slowly so I end up paying more. Payment should be based on actual usage/consumption. Time has no relevance. 

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    Jeff
    10/20/2022

    It makes no sense to pay by minute. It is a commodity just like gas, electricy for your home, water, etc. Payment should be based on actual usage/consumption. Time has no relevance. 

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    Preeth
    10/20/2022

    Preeth 

    I live in Toronto, Ontario. It's stupid that Ontario regulators want companies to charge users by the duration of charging instead of kwh. How does that make any sense. While you are at it why don't you change the metric to measure water consumption to km/hr? Because it makes as much sense to charge users for electricity consumption at charging stations by duration instead of the actual units of electricity consumed.

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    MaryX75D
    10/20/2022

    I just want fare rate and the best is per kwh. 

    Please Canada change the regulations to authorize it for all chargers 

     

    Mary

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    Vi
    09/06/2022

     we are trying to reduce the Carbon footprint which align with the government direction; onthe other hand government is punishment to pay more by doing that. This is 2022, please be agile.

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    Gregory
    08/20/2022

    We need to stop thinking in terms of gas and electricity for vehicles and start thinking fuel (because who knows what other fuels might be coming).

    Consumers/businesses should be billed for the quantity of fuel purchased, not how long it takes to load the fuel.

    I understand that there is some (now) outdated legislation that is preventing this; so our government response should be two fold.

    First, update the legislation.  This takes time (government moves at the speed of bureaucracy), so...

    Second, use whatever tools/powers you have at your disposal to create a temporary solution until the legislation can be updated.

    Alternative fuel vehicles have been on the road for over a decade now and the current Federal government wants to encourage wider adoption, so doing something about the fuel billing situation seems prudent!

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    David
    08/19/2022

    Completely in line with Ontario's curse of politicians allowing oligopolies to abuse consumers. There is zero accuracy or benefit to the consumer for charging by time, we're not paying for time we're paying for unit of energy, so calculate unit of energy.

     

    There is no consumer protection in the obfuscation of accurate accounting. 

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    Don.Denesiuk
    08/17/2022

    Billing by time is not fair due to a number of factors related to the physics of charging. These including, power capacity of the charger, state of charge of the vehicle, ambient conditions (temperature), local cost of electricity, etc.

    Please use a scientific and fact based method to resolve this issue to show that Canada "gets it" and can lead the way to a sustainable transportation future.

    Thank You.

     

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    Jasper
    08/17/2022

    When one purchases a service, the incurred cost should be inherited from what one receives—in this case, electricity. It is therefore fundamentally illogical to base prices off the time one takes to charge their vehicle, as vehicles may charge at varying speeds and conditions may change. As others have brought up, drivers of traditional internal combustion engine (ICE) vehicles pay for their fuel based on the amount that they use, not how long they are at the gas station for. It is simply illogical to be using time as a metric to price charging as it benefits nobody; drivers are frustrated when their vehicle charges at a slower rate, stakeholders are frustrated when this acts as a deterrent to buying electric vehicles (EVs), and it follows that the environment continues to detriment from the ongoing expenditure of fossil fuels.

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    Michael
    08/13/2022

    Michael Murphy, Beaumont,AB

    Billing for high speed charging must be based on energy used rather than a time based billing process. From a consumer perspective billing by consumption is used with all other utilities such as water, electricity and natural gas. 

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    Marilyn
    08/05/2022

    Marilyn Johnson, Medicine Hat, Alberta 

     ICE - You don't pay by the minute when you gas up.  And you pay for what you use. 

    EV -why should we pay by the minute to power up??? instead of paying for what we use.

    Paying by the minute is absolutely ludicrous in my opinion.  Seems a little prejudice if you ask me. 

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    Mathew
    07/30/2022

    The correct billing should be based on the amount of  energy used and not time spend . This is not rocket science it's common sense .When you fill gas in a regular car you pay for the litres used and not charged on the basis of time spend to fill the tank .

    Hope the concerned step up realize the error and correct it

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    Terence
    07/29/2022

    The Canadian government need to review this outdated regulation. One the one hand we are trying to reduce the Carbon footprint which align with the government direction; onthe other hand government is punishment to pay more by doing that. This is 2022, please be agile.

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    Sam
    07/27/2022

    In Canada they used to charge for propane based on weight, or used to charge a set fee to fill a tank regardless of the amount that was already in the tank. Now they charge per litre, just like other fuels...go figure?!

    Now it's electricity for cars that they wish to charge per time useage. How silly is that. You can bet BC Hydro, Ontario Hydro, and other related companies have methods for charging by the KWH. Is it too much to have us charged by the same method as in our homes and businesses?! What's the delay? Come on people! 

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    Jeremy
    07/22/2022

    Per minute is a cash grab way of charging for EV stations.

    Like a lot of supercharger stations, if two side by side chargers are being utilized the charge rate goes down as load sharing is in effect.  Now you are paying the same per minute for a lot less than what a single charger can supply.  Or what if there is an issue with a charger and it can't ouput the max kWh rating? The customer must pay for an issue with the charger?

    The way Tesla charges in the USA makes sense...per kWh then after you reach a full charge or set limit it will alert you via app and start charging you per minute of idle time...make that rate rediculous if you like 3 or 5 dollars a minute idle fee to keep people from leaving their cars for ever.

     

    Canada, we don't need committees, branches and a bunch of suits sitting in a room to figure this out, wasting more of my tax dollars...stop trying to make the change to forward thinking advancements into a cash grab for yourselves and the energy companies...they are gouging us enough as it is.

    Jeremy

    Ontario, Canada

     

     

     

     

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    Reejo
    07/18/2022

    We switched to an electric vehicle do our part of protecting the environment and helping the city move toward its goal of a cleaner future. This unfair that the cost of charging in Canada cannot be billed by the usage instead we are paying in minutes. This is costing an extra 60-80% additional charges when using our vehicle in country. As a developed country it's unacceptable that a simple rule such as this cannot be fixed or temporarily suspended until you work on a fix when inflation and other costs are all time.

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    GordR
    07/17/2022

    Charge by the minute advantages:

    1. Someone doesn't start charging and then leave for a 90 minute lunch, tying up the charge station while not using it.

    2. Someone using a faster charger than their vehicle requires thereby limiting access to those who really need the faster charger. (The slower stations charge less per minute.)

    3. This encourages users to charge their vehicle faster instead or programming it to charge slower, (to extend battery life).  This charge by minute gets more vehicles per hour through busy charging stations.

    Disadvantages of per minute charging:

    1. Open to price gouging when users don't know what they are actually buying.

    2. Not consistent with providers that charge by the kWh for residential and other business users.  (This charge by the minute singles out and penalizes electrical vehicles only.)

    3. Users need to decide a balance between faster charging to save money or slower charging to extent battery life.

     

    Recommended solution:

    Perhaps the easiest way is to charge for kWh plus have a base price for time to charge.  This is very similar to what we, (in Alberta, Canada) pay for home electricity.  There is a kWh charge and then there are (Cost of) Delivery charges.

     

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    Robert
    07/15/2022

    This is a safety concern. To save money, a Tesla owner that was being charged time spent would be encouraged to arrive at the supercharger with as little charge left in the battery as possible and to charge to as little as possible to get to the destination.  This would result in more dead batteries at the side of the road. We all know that "almost empty batteries"charge faster and "almost full batteries" charge slower but exaggerating a good practice is risky..  it is also unfair to charge someone more who can't charge at a faster charger.Tesla is being fair to the consumer and the regulator is on the side of perhaps other charging companies who want to gouge the consumer

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    JOSHWEST247
    07/12/2022

    Canada MUST change outdated regulations to reflect per kW charging. Imagine paying for the time you spend at the gasoline pump? Sounds ridiculous beceause it is. 

    As the world transitions to EVs the basic infastructure must be there to support it ahead of time. Folks who are not EV enthusiasts will find nothing but frustration if Canada does not change this fundamental error. 

    Pay-per-kWh DC Fast Charging MUST happen in Canada NOW. 

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    Glenn
    07/10/2022

    The Canadian government wants to be progressive yet they come up with complicated ways of accomplishing green initiatives. I want charging to be as easy as my Tesla ownership. Calculating my supercharging costs should be as easy as it is at home. Per kWh! Simple! I plan on contacting my MP, who was a green candidate and is now liberal, to rectify this ridiculous practice!